REFUND AND RETURN POLICY
Eligibility
Refunds (if applicable) – for products that are faulty, damaged or not as described. They also provide a 30-day return policy for refunds and exchanges
Types of Return and Exchange
You will get a full refund if your item has never been delivered or damaged in the shipping process except for an introduction/errors. Returns are eligible for exchanges only within 30 days of receipt. Whether a refund or an exchange will be accepted for the product is at our discretion.
Refund and Exchange Time Frame
We will process refunds and exchange within ten (10) business days from the day we receive the returning product.
Return and Exchange Process
If you need to return or exchange an item, please contact us with your order number and details about the product you would like to return. If you were to return an item, we will provide shipping for the refund. When we receive the returned product, we will process a credit or exchange.
Fees
Returns and exchanges are free of charge. But the customer is responsible for shipping it back to us.
Contact Us
For more information about our refund and return policy, feel free to Contact Us. Thank you for your business!
Additional Information
- Products can be returned or exchanged by mail or in person at our store location.
- The return and exchange process may take longer during peak seasons.
- We are not responsible for lost or damaged packages returned to us.
- We reserve the right to refuse a refund or exchange if the product is not returned in its original condition.
We aim to make this policy clear and concise. If you have any questions, please do not hesitate to contact us.