Refund and Return Policy
Eligibility
We offer refunds and exchanges for products that are defective, damaged, or not as described. We also offer refunds and exchanges for products that are returned within 30 days of purchase.
Types of Refunds and Exchanges
We offer full refunds for defective, damaged, or not as described products. We offer exchanges for products that are returned within 30 days of purchase. The type of refund or exchange you will receive will be based on the condition of the product.
Refund and Exchange Timeframe
We will process refunds and exchanges within 10 business days of receiving the returned product.
Return and Exchange Process
To return or exchange a product, you must contact us and provide us with your order number and the reason for the return or exchange. We will then provide you with a return shipping label or an exchange form. Once we receive the returned product, we will process your refund or exchange.
Fees
There are no fees associated with returning or exchanging a product for a refund or exchange. However, you are responsible for the cost of shipping the product back to us.
Contact Us
If you have any questions about our refund and return policy, please contact us.
Thank you for your business!
Additional Information
- You can return or exchange a product by mail or in person at our store location.
- The return and exchange process may take longer during peak season.
- We are not responsible for lost or damaged packages returned to us.
- We reserve the right to refuse a refund or exchange if the product is not returned in its original condition.
We hope this policy is clear and concise. If you have any questions, please do not hesitate to contact us.